Hello Casino

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Hello Casinolink icon

100% up to £100 & 25 spins

18+. Terms & Conditions apply
Review breakdown
  • Trustworthiness
  • Bonuses
  • Speed of Cashouts
  • Software & Games
  • Customer Support
4.3

Summary

Hello Casino has a very impressive range of games and bonuses. They are backed by a reputable company who run a number of brands.

The customer service side needs to be looked at and many players don’t like the fact that cashouts show as pending, and can therefore be reversed, for 48 hours.

Overall, worth a look!

Trustworthiness:

This is our Online Casino Review for Hello Casino. They are part of the Imperium Network Solutions Group that run using White Hat Software. Gday Casino is part of the same group – we see a trend in the names they use…

Hello Casino has a very good reputation from within the industry and as of writing, there are no major complaints from any players.

They hold licences in 3 jurisdictions. Because of all this, we feel that they are very trustworthy and your funds will be safe with them.

Hello Casino Bonuses:

Their current welcome bonus is in 3 parts.

100% bonus up to £100 and 25 free spins on your 1st deposit.

50% bonus up to £250 on your 2nd deposit.

50% bonus up to £150 and 25 free spins on your 3rd deposit.

There are also 30% match bonuses up to £100 every Sunday and 25% match bonus up to £50 every Monday.

They have a loyalty scheme where you can turn points into cash as well.

Banking:

There is a large range of deposit options available including debit/credit cards, Trustly, Sofort, Paypal, Skrill and Neteller.

Cashout times are fairly standard, 3 to 5 working days for card payments and up to 24 hours for online wallets. 1st cashouts can take longer.

It is worth noting that all cashouts remain in a pending state for 48 hours and can, therefore, be cancelled and funds used to play during this period.

Hello Casino Software:

Hello Casino uses several of the main software providers for their casino games. These include MicroGaming, Netent, Leander, Quickspin and Elk Gaming.

There is a very large range of games on offer and we are sure you will find something to suit your mood!

Customer Service:

Hello Casino does not offer live chat or phone support, you can contact them via email or Facebook messenger.

There is a comprehensive help section however which will answer many of the questions that you may have.

We have found that some emails do not get answered at all, but others are answered within an hour or so.

Licencing:

They hold 3 licences in total, from the UK Gambling Commission, Malta and are also licenced in Sweden.

Restricted Territories:

You cannot play on any product at Hello Casino if you are from any of the following countries: Afghanistan, Albania, Algeria, American Samoa, Angola, Australia, Austria, Belgium, Bolivia, Bulgaria, Cuba, Denmark, Ecuador, Estonia, Ethiopia, France, French Guiana, French Polynesia, French Southern Territories, French Southern and Antarctic Territories, Ghana, Guam, Guyana, Hungary, Indonesia, Iran, Iraq, Israel, Italy, Kenya, Laos, Latvia, Lithuania, Malta, Myanmar [Burma], Nigeria, North Korea, Northern Mariana Islands, Pakistan, Panama, Panama Canal Zone, Papua New Guinea, Poland, Portugal, Romania, Russia, Réunion, Serbia, Serbia and Montenegro, Singapore, Slovenia, South Africa, Spain, Sri Lanka, Sudan, Syria, São Tomé and Príncipe, Tanzania, Thailand, Trinidad and Tobago, Tunisia, Turkey, U.S. Minor Outlying Islands, U.S. Miscellaneous Pacific Islands, U.S. Virgin Islands, Uganda, United States, Vanuatu, Vietnam, Yemen, Zimbabwe. You can find further details on their website here.

Hello Casino Review

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